How We Work

We are a collaborative consulting firm to provide clients with bespoke consultancy and project services. We approach solutions from the needs of the customer, putting them at the heart of the problems we solve and the opportunities we create.

We deliver outstanding impact on the reputation and success of our clients

100% of our project managers have Masters and PhD degrees in research related subjects. With such senior representation invested across all areas of the project, this ensures we deliver high quality insights and our recommendations are based around an in depth understanding of the clients’ commercial position.

We are a collaborative consulting firm to provide clients with bespoke consultancy and project services. We approach solutions from the needs of the customer, putting them at the heart of the problems we solve and the opportunities we create.

We hold outcome-based accountability

In each of our projects, we develop goals and strategies before allocating resources and making investments. We continually collect and share data on our progress with clients, reflect on lessons learned, and make course corrections as needed. Essential to this process is ongoing dialogue with our advisory expert panel and partners— which is embedded throughout our strategy lifecycle. We reflect on and review each project’s result and performance quarterly, and make adjustments to our implementation plan toward achieving our goals.

We are a collaborative consulting firm to provide clients with bespoke consultancy and project services. We approach solutions from the needs of the customer, putting them at the heart of the problems we solve and the opportunities we create.

We work collaboratively by developing an ecosystem

We do all of our work in collaboration with advisory expert panel and other partners, who join with us in putting in their second-to-none industry expertise and networks, pushing for innovation and good practice, and harnessing the transformative power of science and technology. We strive to engage with our experts and partners in a spirit of trust, candid communication and transparency. Our collective efforts also depend on the support and resources of governments, the private sector, communities and individuals.

We work based on a phased approach

We use a standard four-phase process to develop all of our consultancy and project services. The duration of each phase depends on the complexity of the project as well as reaching agreement on what success will look like with our clients.

Within each phase, we build and run our service using agile methods, which follow these core principles:

  • focus on user needs
  • deliver iteratively
  • keep improving how our team works
  • fail fast and learn quickly
  • keep planning

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